Shipping policy

 

Domestic Print Orders (2-3 Weeks)

1. Order Processing:

• Time Frame: Typically, processing and preparing print orders can take 1-2 weeks. This includes printing the artwork, performing quality checks, and packaging the items for shipment.
• Factors Influencing Time: The complexity of the artwork, the print medium (canvas, paper, metal, etc.), and the volume of orders can affect processing times.

2. Shipping:

• Time Frame: Once processed, shipping within Australia generally takes about 3-7 business days, depending on the chosen shipping method (standard, expedited, etc.).
• Carriers: Domestic orders are usually shipped via AusPost or local couriers.

3. Total Time:

• Expectation: Customers should expect a total turnaround time of 2-3 weeks from order placement to delivery.

International Print Orders (Up to 4 Weeks)

1. Order Processing:

• Time Frame: Similar to domestic orders, processing international print orders typically takes 1-2 weeks. The steps involved remain the same.

2. International Shipping:

• Time Frame: Shipping internationally can take significantly longer, typically 1-3 weeks depending on the destination country. Factors influencing this include:

3. Customs and Duties:

• Clearance Delays: Customs clearance can cause delays, especially if there are issues with documentation or duties and taxes that need to be paid.
• Customer Responsibility: Customers are responsible for any import duties and taxes, which can affect the delivery timeline.